Post design meeting the entire home process had basically no working communications. My realtor & Myself were asked to work w CADs agent . He proved a communications bottleneck. Knowing if requested info was received and being acted on was problematic. My questions went unanswered or took a long time to get an answer. I was told at the design meeting to expect monthly updates and photos. That never happened. I went over for a mid build review at which the electrician was present. Just out of sheer chance was able to answer some his questions and share some input. So far the house is good. I recently sent an email about a lighting issue no reply to date. There is an outstanding issue w a retaining walk. My inspector reported the lot needed a retaining wall was necessary to prevent the soil eroding and exposing the houses foundation. I made it a condition of closing. CAD built a partial wall and stopped when it ran into the neighbors fence which now acts as my retaining wall. Part of his fence is buried and the dirt is pushing on the fence. CAD refuses to correct the deficiency. I had a grading issue , a large lake formed after a heavy rain, which CAD did resolve.