Cafe X

Primary Location

Main locationTerminal 3, 110 Domestic Terminals Departures Level San Francisco California 94128 US

Amenities

Payments

Credit cards

Service options

Dine-inTakeout

Atmosphere

Casual

Highlights

Great coffeeGreat tea selection

Accessibility

Wheelchair accessible entrance

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Customer Reviews

3.1

3 Reviews

Ivan Smirnov3 hours ago

From

Complete scam!

The robot just places the cup under a machine, and then hands it to you.

The coffee is so terrible I felt bad for the drain while pouring it down the drain.

Completely overpriced garbage. Avoid at all costs.

0 Likes

Chi Sing Cheung3 hours ago

From

This machine is terrible and I would give a 0 if I could. I bought the honey creme cold brew but the machine is out of coffee. So instead I got a cup of only milk and I paid $6.25 for it. Also, the cup is really messy because the empty hose is trying to fill coffee but it was empty. So instead, it was spraying droplets. I wanted to get a refund and the contact for Cafex was almost impossible to find. Zero support and still waiting for a reply for a refund. I was very angry and upset with what I got.

0 Likes

A M3 hours ago

From

I ordered a matcha drink and it came out great! I was pleasantly surprised. You could taste the matcha, it has a sweetness too, not overly sweet nor is it bitter from the matcha. I got the iced version.

HOW TO ORDER:

Ordering from here is a confusing process for sure.

Place the order, it’ll start grabbing a cup and filling it with your drink. It will then set it on a counter in front of you.
Next it’ll place the drink in front of you, it’ll be out of reach.
PAY ATTENTION. It’ll seem like it’s dancing or waving at you, this arm is trying to communicate, it isn’t trying to be cute.
There are three tablets below, it waved in the left direction for me to look at the screen below. I’m not sure if it does for the right, but I don’t think it does for the middle one. NEXT STEP IS IMPORTANT.
The screen will present a question and you need to answer before it proceeds, otherwise it won’t. This is where people are getting stuck and are not receiving their drink. I stood there for a solid two minutes until I realized it kept waving in the same direction.

I’m guessing it’ll throw your drink away if you wait too long.

Good luck!

0 Likes

HOW TO ORDER:

Ordering from here is a confusing process for sure.

Place the order, it’ll start grabbing a cup and filling it with your drink. It will then set it on a counter in front of you.
Next it’ll place the drink in front of you, it’ll be out of reach.
PAY ATTENTION. It’ll seem like it’s dancing or waving at you, this arm is trying to communicate, it isn’t trying to be cute.
There are three tablets below, it waved in the left direction for me to look at the screen below. I’m not sure if it does for the right, but I don’t think it does for the middle one. NEXT STEP IS IMPORTANT.
The screen will present a question and you need to answer before it proceeds, otherwise it won’t. This is where people are getting stuck and are not receiving their drink. I stood there for a solid two minutes until I realized it kept waving in the same direction.

I’m guessing it’ll throw your drink away if you wait too long.

Good luck!