Primary Location
Amenities
Offerings
Cash advance
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Applied for a pre approval letter. Got one from Alan Shelley on Nov 30 but after that he NEVER answered my questions. NOT A SINGLE ONE.
I pick and choose who I work with and frankly, they don't make the cut. Posted a review on Yelp and "Tina" said for me to call VP Jason. FOR WHAT? I AM NO LONGER INTERESTED IN DOING BUSINESS WITH YOUR COMPANY. YOU DO NOT ANSWER EMAILS BUT RESPOND TO BAD REVIEWES IN 20 SECONDS!
I PICK AND CHOOSE WHO I DO BUSINESS WITH AND YOU DID NOT MAKE THE CUT. THERE IS NOTHING ELSE TO DISCUSS. NO APOLOGY WILL BE ACCEPTED. ONCE SOMETHING IS DONE ITS DONE. IT CANNOT BE RECTIFIED AND YOU WILL NEVER NEVER NEVER GET MY BUSINESS. SIMPLE AS THAT!
Many lenders would be EAGER to answer my questions and EAGER to FIGHT for my business. The hell you think I am using a lender who doesn't respond to emails? lol? UNPROFESSIONAL AND INCOMPETENT!
And have the audacity to tell me to call their VP? NO THANKS. TOO MUCH OF MY TIME HAS ALREADY BEEN WASTED. I WILL BE TAKING MY $$$$$$$$$$$ SOMEWHERE ELSE.
And the audacity to order me to call them to discuss it. I AINT YOUR EMPLOYEE. TELL YOUR EMPLOYEE ALAN TO EMAIL BACK, DONT TELL ME TO CALL YOU. I DON'T WORK FOR YOU!
The audacity to tell customers to call you after a bad experience. Do you not realize, after a bad experience, I AM NOT CALLING ANYBODY! YOU LOST MY BUSINESS! YOU THINK IM GOING TO LET YOU WASTE MY TIME SOME MORE?!
There's about 20 much better lenders out there that will fight for my business. I get to pick the best one that is the best suited for me. You are not it.
