Evelia Marqueza year agoFrom
(Would want to rate - 5 stars) Worst company ever!! Been trying to get gas for my daughter for over a week, they’re snowed in and now have no heat/hot water, called them and the lady that answered just laughed, found it funny. It wasn’t due to getting gas refill late but to a gas leach. They refilled 2 months ago and gas lasts her about 6-7 months. Appt was set for 6 days after they called and today is the day, well they haven’t showed up (appt was for am) and now they won’t answer phone. When we initially called to make appt they refused to let us talk to a supervisor. I wouldn’t recommend them to anyone!!
Cathy Brusseaua year agoFrom
I called for a fill up on Tuesday and PAID in advance. They said Thursday, no show. I called and they said Friday. No show. I called Friday they said Truck broke down and said first thing Monday morning. Monday no show. Mind you I prepaid and have always paid on time. Tuesday no show. Now after calling again they say that wednesday morning they will send out a driver to give us just a little propane until other driver can fill it. Does that make any sense? I am a senior citizen and I am freezing cold because we are now out of propane. I even told them that if they didn't show up I will be forced to call someone else. Never gave them any reason to treat me this way. Simply unexcusable. I couldn't give less than one star or I would have.
Kim W2 years agoFrom
Everytime I have had to call they are rude rude and more rude. They will shut you off at the drop if a dime when you dont pay on time and who has the money to pay a 400 dollar bill at once then they come fill it up again. Make no sense ...I absolutely would recommend a different company for your propane ...I am sick of these utility companies that wont work with their customers...terrible terrible service
