Karen Montgomery9 days agoFrom
The doctor I saw was very good. He made time for me knowing my diagnosis. Very personal and will work with a patient on their path back to healthy. My issue is the business office. Let's just say if you need to cancel an appointment make sure you get it in writing. I've been told they won't book any further appointments for me unless I pay for the missed visit that I cancelled - IN PERSON. Can't even get a conversation with the doctor to explain this ... I know he would make it right if he knew. I wonder if the doctors realize this is happening? Heaven forbid their staff has made a mistake. Only peoples' mental health well-being at stake.
Rohan Boychuk9 days agoFrom
This place has the worst receptionists in the world. The Dr.s are no better. Their emails and texts before appointments are useless. I cannot stress enough do not come to this place.
Sue Lloyd9 days agoFrom
I was a patient of Cannon Clinic for 40 years - my doctor retired so I was handed off to another GP there. The quality of care dropped sharply - then I heard from a friend that the GP I was seeing left - no communication to me about this. I was told no one else could take me as a patient. Fast forward to today when I found out that they have new doctors and one was taking new patients - why would they not at least contact previous patients to at least give them the option to see one of the new doctors. Complete breakdown there - so maddening. Turns out she is no longer taking patients - very poor way to treat folks.