Carpet Cleaning Plus

The previous tenants of our rental house had cats and after they cleaned our carpets, one room smelled worse than it did before. I called to see if they offered any kind of follow up service for instances like this (Because most do) but was told I would have to pay full price because they are located in Morro Bay and to try baking soda to get the smell out. When you google them it says they are located in Paso Robles which is why I called them to begin with. I also called about another room that had one spot that wouldn’t dry for days and turned into a stain. It smelled like the soap he used to clean the carpets so I’m assuming he spilled some when he was doing that room. They first said they couldn’t do anything about it and insinuated that it was something we did or that it was already there before he came. When I told him we had before and after photos he said he would be in our area the next day and would come by around noon. I texted him at 9 am the next morning to confirm (the first time he came out he wanted me to text him my info which is why I texted to confirm instead of calling again) and saw that my message was read immediately but never received a text or call back. No one showed up so I called after at least an hour to see when he would be coming and he said his appointment in the area got cancelled so he wasn’t coming. At that point I was done and called another company to fix it and they even did it cheaper.

Customer Reviews

3.7

4 Reviews

Jesus Diaz13 days ago

From

Muy buen servicio El señor lavo mi alfombra y no la dejo muy Mojada , y también lo hizo bien y me gusto mucho como quedó, definitivamente lo recomiendo.

Lupe Cruz13 days ago

Me limpio mi alfombra y le quitó las manchas y le puso aroma y no me cobró caro.

Patricia Wood13 days ago