Cascade Clinic - Primary Care - Valley Medical Center

Primary Location

Main locationValley Professional Center North Parking is FREE, please use Lot B or Garage C, 3915 Talbot Rd S #200 Renton Washington 98055 US(425) 690-3400

Amenities

Planning

Accepts new patientsAppointment requiredAppointments recommended

Accessibility

Wheelchair accessible entranceWheelchair accessible restroomWheelchair accessible seatingWheelchair accessible parking lot

Amenities

Restroom

Parking

On-site parking

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Customer Reviews

2.4

2 Reviews

Allison Compton3 days ago

From

I went in for my yearly physical and the doctor seemed nice enough. Physicals are covered by my insurance.

I made a comment about how I was thinking I had some type of infection but probably not. We talked about it briefly, turned out I didn't. Because of that conversation, I was charged an entire separate appointment. I've never heard of this and seems absolutely insane. I guess my advice is watch what you say and don't express concerns to your doctor here if it's a physical unless you want to be charged.

The office seemed annoyed when I called to ask, more of a there's nothing you can do about it. Missing my old doctor, hoping they won't keep being dismissive.

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Michelle3 days ago

From

DO NOT COME HERE. I had a horrible experience with the front desk lady as she canceled my appointment for being 3 minutes late and having me wait 10-15 minutes standing to see if I can be seen the same day. While she was clicking away she stood up to look for another patient to check in (I’m still standing waiting for any update). 8 more minutes went by until she asked for my address to tell me I will be rescheduled for the following week. Very bad attitude with eyes rolling at me. I am not sure who hires these type of front desk people, but the hiring manager at this place is in need of a revaluation. Very unprofessional here. If you can save your time to go to another clinic, please do!

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Dilan Mohammed3 days ago

From

Kristen Parker should be ashamed of herself for the way she treats the patients that walk through this clinic. I visited her once for a regular check up and asked her a question and was billed an insane amount for "discussing other medical issues" (mind you it was one simple question). Still, I decided to give her another chance. Valley was doing construction on their parking lots and I couldn't find parking the morning of my next appointment so I was less than ten minutes late. When I went inside I apologized to the receptionists as I understand everyone's time is valuable and let her know that if we had to reschedule it was totally okay. The receptionist said the parking lot situation had caused many patients to run a little late and she could still have me seen by the doctor. I was soon called in and seen my the medical assistant who was wonderful. She told me it would only be a few minutes until doctor parker would come in. I waited 45 minutes....when I realized they might of forgotten about me I peeked my head out of the room to see dr. Parker and kindly asked how much longer she thought it would be. This set her off. She started yelling that I had been late and would have to wait in that room for her to be free and that could be in 6 HOURS. I said okay and went to the receptionist again to display my concerns and she said that dr parkers behavior was unacceptable and the clinic manager would be in touch. No one ever reached out even with me calling again multiple times. On top of that a couple days later I received a letter in the mail saying that I had completely missed the appointment and would be charged a fee if I had another no call no show. This happened about a year ago and I am shocked to see she is still working for this clinic. I've scrolled through the reviews and it looks like many patients have had similar issues with this doctor. I would not trust her with my information let alone my health. She makes VMC look terrible, although if they allow someone like this to "take care" of patients, maybe they are terrible....

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