I cannot recommend this place. I will start off by saying that there are a few good workers that actually care about their residence. Unfortunately they are always understaffed. When I was able to come see my mother before covid-19 there was rarely a time that she was not saturated in her own urine. I would come in during mealtimes most of the time was not followed by a diabetic diet which my mother was diabetic. We had to also feed her as a family because they would not feed them, if they did it would only be a few bites. I witnessed many employees on their cell phones or outside smoking not bothering with making sure helpless confused people could eat. They are usually a younger crowd coming from fast food experience and have no business taking care of our loved ones. My mother was there for about a year-and-a-half to two years. We chose the memory care unit because there were less residence and we thought she would get better care. (NOT efficient care for close to $8,000 a month !!) She was hospitalized a few times one time being that they forgot to tell us to fill her seizure medication and they found her on the floor during the night hours later. Yet we are still liable to pay for the hospital bill that they caused. Then when she fell and tripped over the rug and floor hinge, they said they were going to fix it but they never did she broke her hand and went downhill from there. She actually fell again a month later in the same area that they were supposed to fix... I did my part and I called the state as well as Adult Protective Services. After they paid a visit things got a little better for a while. I was FaceTiming with my mother and she was not looking good. This went on for close to a month during covid-19. Last week we got a call saying they were sending her to the hospital because she's "lethargic". No she was dying from being dehydrated having a urinary tract infection & went septic. She died two days later. Luckily because of hospice we got them in a day before she passed and moved out of there so that her family could be with her during this time. Now apparently there is close to $30,000 owed and for what? I don't know but this place is a true scam and joke.
