Natalie Sanchez14 days agoFrom
Awful storage units and rude employees. Don’t put your stuff there, it will get ruined by rats and by bugs and their nests. We had to throw most of our stuff away because of infestation. When we told the management they acted as if they didn’t care. They charge a lot of money for any fees or I f you happen to be late on the rent. They charged us at least $200 on top of the rent fee for being late. Then they proceeded to not let us know about our stuff and our whole unit going up for auction. Our whole lives gone from the storage with not so much as a phone call and still to this day haven’t gotten a return call. Not even from the district storage office. Horrible company and they don’t deserve anyone’s business. Despicable and disgusting.
Rick Gallo14 days agoFrom
Very clean. Easy to rent. No break-ins. Not always open during office hours (it's 10:05am but still closed). Also, during daylight savings time, their system needs a day to adjust. For example: gates close at 7 but in the fall they close at 6pm. In the spring, gates open at 7 but really open at 8am. Rents go up after six months. Online service is about a 3. Call center is 3 also. But switching payment cards in person is a snap! Swipe and go.
Vivian V14 days agoFrom
Read other reviews that the office hours are inconsistent so decided to book an appointment to come in to see a unit.
Showed up and the office was closed, must be nice to make your own schedule, anyway we called the number and was told they are closed Mondays.
The business needs to update the hours or state by appointment only (not sure it will work either way since they missed the appointment).
