I was really looking forward to this trip for a glimpse to japan. While David A was very helpful in answering my questions before the trip, which I appreciated, the trip itself felt like a let down in several ways. There were 45 people on my tour and they only allocated one tour guide for all of us, I felt he was very overwhelmed at times with such a large group. At one of the sights we spent 2 hours at a pearl factory for shopping and only 40 mins at Kyoto sightseeing. I'm sorry but I didnt pay over 1k a person to stand waiting for people to shop for pearls.
The next day we were supposed to go to Mt Fuji and our bus broke down our tour guide had no idea what was going on because he was waiting for a call back from the agency. Instead of leaving at 8am our bus didnt get fixed until after 1pm and by time we got to Mt Fuji it was 5pm, dark and rainy we couldn't see anything. Rather then reimburse any of us for the day they gave us a voucher for a buffet at the hotel.
Many of the sites felt very rushed we couldn't really enjoy it and had to keep rushing just to take pictures. I felt very overwhelmed and stressed, as did many other travelers in the group.
I would not recommend this tour company for traveling to Japan. I travel usually 4 times or more a year for leisure, and havent experienced anything like this before.