Marisa Musea month agoFrom
A Good Samaritan turned my wallet in to this location. Chase Bank La Costa went above and beyond to contact me. My wallet was exactly the way I left it and still had my $100 bill in it! Thanks again Danny and the La Costa team for everything. This is a stand up business folks.
D Howarda month agoFrom
If I could give a 0 I would. I have spoken with the manager Daniel Diaz who is upset at me that his bank cant transfer my money to the correct bank? He has always said that this was someone else’s fault and never took responsibility for messing up my transactions over and over again. Due to the poor experience with Daniel and chase not being able to send my money to the proper account I will be taking my business elsewhere. This direct deposit has happened between 8-10 in the last 8 years. Every time this happens I have wasted 2-3 hours of my time trying to figure the problem out and I am always told an indirect answer. I have wasted over 30 hours of my life trying to get money where it is scheduled to go and chase has made mistakes over and over again without caring or compensating for their mistake and wasting my time. The worst customer service I have ever seen. I will be now be researching for a new bank and then changing banks in the near future.
Alexx Chesneya month agoFrom
I have started going to this branch since COVID shut down my regular location. All the staff here are so accommodating, helpful and friendly! I have dealt with everyone from Management, Business banking to the Cashiers, they are very professional and diligent. I am enjoying doing business at this branch, it is probably going to become my regular location now! Mahalo Chase Bank~
