I was more than pleased to write this review about my experience with Chelsea Hwangbo and her staff. I needed some information and they were johnny on the spot for me. During my conversation with Gina in reference to my claim she apprised me that lowering my deductible will help me in the foreseeable future. I am amazed with the service and how this office looks after your well being. I would love to give Gina 10 stars for her customer service but unfortunately I could only give a maximum of 5 but Chelsea Hwangbo and Gina, you are a 10 star establishment in my book. I would gladly recommend anyone looking for AAA service to speak with this office.
Thank You for your customer service
Steve Lee
I wanted to take a moment to express my sincere appreciation for the fast work of Chelsea Hwangbo. She was able to quickly solve the problem of the money to the repair shop being paid late. I am so impressed with the level of service and dedication that she showed in resolving this issue. She have gone above and beyond to ensure that my problem was solved in a timely manner. I would like to recommend her to others.
