Breelynn Horton25 days agoFrom
I bought a 2017 Mitsubishi mirage g4 in April 2023! I paid an extra $3k to have my car service and looked at if it needs service. A month of owning this car the car started to shake if it goes too fast. The car steering wheel shakes really bad if you go past 55MPH! The car also makes any tires on the front driver wheel not round anymore after a month on that side! The service center never wants to work on my car or figure out exactly what’s wrong. They also only have 1 guy who can see Mitsubishi! Anytime I ask to see them to service it it’s “well it’s a Mitsubishi and we don’t know how to work on them” THEN WHY YOU SELLING THEM AND PRESSURING ME TO PAY AN EXTRA THOUSAND FOR MY CAR TO BE SERVICED. I Paid $2k for my wheels and my wheel bearings to be fixed after owning it for 3 months and my transmission and clutch need to be replace. I’ve put over $3k in repairs in this car. I would never buy a car from Alan Webb again. Also they gave me a list of repairs that need to be fixed when I bought it so a lazy company
Ron Forbes25 days agoFrom
Will not do all seevices you ask for. Will not honor prices online for service. Offer discount then don't follow through. Take far too long to get any service done. If you can go elsewhere I would recommend it.
Don Carlson25 days agoFrom
It’s too bad that we can’t give negative star reviews, this company does not deserve 1 star, horrible service, I bought the oil changes but I guess the fine print says you get 2 a year (we are supposed to keep track of that even though they have the records that tell us if we have to pay for an oil change or not since we paid for it ahead of time when we bought the rig). The scumbags charged me double what a regular oil change place would charge for the same service, so Alan Webb Chevrolet will never see my business again. Jessica at the desk was horrible and very indifferent. I should have checked their reviews before I gave them my business, not surprised that they have such terrible reviews after my experience.