I lived at their 418 Hickory address and was pretty satisfied with this management and property. The property was outdated and did have some flaws (spacing in floorboards/beat up countertops/dingy appliances) but for the price and location we were able to overlook that.

I do want to add why I did not give them 5 stars.

There was one occasion in the 2nd year we lived at the property. We had maintenance over at our place for minor things in the past and they never had asked us to remove pets/keep doors unlock, and had always used their master key to enter, until one day that changed. We got a 24 hour notice one day that stated that management was going to do their yearly inspection and demanded that tenants remove pets and keep doors unlocked or else we would get a fine. They gave us an estimate time that management would be over, I believe it was 1pm-3pm. My roommates and I did not have pets so that was not an issue for us but our neighbors who had esa animals thought this was unreasonable due to lack of advance notice. I was more distraught over having to keep doors unlocked. My roommates and I all worked 9-5's meaning that we would have had to keep our doors unlocked all day. Luckily my boss let me leave 2 times that day to unlock my doors and then again to go lock it up. If I didn't have such a flexible boss our property would be unlocked all day in a neighborhood where break-ins are common. This didn't happen again but it was a huge disruption to our day... I also want to add that no matter the reason they needed access to your unit (inspections/future tenant tours/maintenance) they gave you EXACTLY 24 hour notice which is the legal minimum requirement for notice. I would have liked at least 48 hrs as a 24-hr notice always led to an annoying panic clean after I got home from work the day the notice was given.

I would of also liked to see more professional legal documents and notices... I did like their text notices for minor things that you could text back and respond to... but When I signed the lease I was more in a position to hurry to sign a lease which made me overlook the way the document was written. While looking over it again a couple days after I signed, I still did not have any qualms with the rules that they laid out, but was more shocked at the quality of the writing for a legal document. Instead of a black and white lease it seemed to have a passive-aggressive undertone, and then later, A couple of notices they sent out to tenants such as "the lease ending- move out procedures" seemed to also have a harsh passive-aggressive under tone. Their leases also do not seem to be tailored to each specific property. For example our lease stated that we were responsible for water so I had spent an hour on hold with the water company the day before we moved in just to find out that management did pay for our specific proterty's water bill. I mean it was nice to know we wouldn't have an extra bill but it would have been nice to know that before, from management, so I wouldn't have had that extra stress during an already stressful move.

All-in-all our experience was pretty good and the receptionists were always friendly and answered my calls. The husband (craig/Greg?) who I believe is co-owner was very nice when he came for the inspections I was present for. I believe they were pretty honest at the end with the deposit for being a mainly college housing management. But to be fair I have never been truly satisfied with my ending deposit balance in any of the other college town properties I lived in.