Recently: the whole staff have become warmer and kinder which is truly appreciated so adding more stars for this clinic, thankful of their improving for interacting with their patients and the family. good job many thanks, this makes it much easier to be treated at this clinic, being a family clinic too. And adding another star for Doctor's loving compassionate gestures for my Father which is remembered and truly appreciated.
PREVIOUSLY: Elderly Claudia remains rude, unhelpful; requesting care from this clinic, with her attitude. an in-law or relative of Oscar Chien, so their clinic does nothing for the patients about spinster Claudia's hostilities or her abusive rudeness. Oscar may seem kindly but how truly kind is he, in his heart, when he is willing to let his patients encounter his family staff being inconsiderate to his patients? many clinics have kind doctors along with fairly decent staff to care for their patients along with the doctor, too. not just the doctor itself. also, realize that he may seem caring on the outside, he lies about not finding staffs at SGVMC, hospital that he works at when you request his assistance. His not hurrying away patients is nice. it may likely contributes to why he arranges you to see him 5 or several more months later. such inconsiderations are safe for the elderly geriatrics? being a geriatric specialty clinic? where in between you have no access to your family doctor, any time, the nature of health care, especially during urgencies, besides his staff at this clinic
HOSTILE and ABUSIVE STAFF!
Receptionist Claudia shouted, "Go online to Google Dr. Chien's med school. I don't know and am busy." I told her that I am busy too. She slammed her phone to disconnect my call. Another girl also acted rude and abusive. Dr. Chien may be nice, but his staff are outrageously hateful!
