art fa day agoFrom
very quick service clean interior outside was a nice fountain over all it was great only thing is they were out of vinaigrette but over all good job
Twigg Caldwella day agoFrom
Ordered 2 salads. Received part of a container of something for dressing. Older man serving us said that's all he had for both salads. He gave us mild salsa for one of the salads.
We went across the street and got ranch dressing for 2nd salad, which they did not charge us.
Tortilla's were delicious!!!
Lucy Gengea day agoFrom
UGH. The worst experience ever. Negative stars if I could. I placed a delivery order 1 hour before chipotle closed on Grand through the CHIPOTLE APP. Mind you I live 5 minutes away, I was busy and thought chipotle would be great to get delivered. I placed an order and my arrival time was 9:50pm for $66.69. At 9:45 I was getting concerned because I hadn't received any sort of text message letting me know my order was on the way. (They close at 10:00pm). At 9:52pm I call chipotle on grand to make sure my order was still coming. Instead of getting ahold of the grand store I get in contact with chipotle customer support?? They told me my order had been cancelled because it wasn't picked up. At 10:02pm my boyfriend and I jump into the car to run down to chipotle to see if anyone was still there so I could just pick up my order myself (after paying $20+ for it to be delivered). I arrive at 10:07pm, the employees to try to ignore us. They finally grab their manager and she comes out, explaining to my boyfriend that the second the store closes they THROW AWAY any PREPAID orders. Listen, I get it, we placed an order before they closed, but it was placed an HOUR PRIOR to chipotle closing. I expect that if there are any issues with my order that I will be contacted immediately. I wouldn't have been upset at all if they called me and told me a delivery driver never came and that we could pick up our order or they could issue a refund. I would have been there in 5 mins, even before they closed! I'm sooooo upset that they just took my money and didn't contact me at all. If I had never contacted them would they have even given a refund? Did the employees eat my order once it hit 10:00pm?? I can't even begin to describe how terrible this was. NEVER NEVER NEVER place an order with Chipotle ever for delivery. Go pick it up yourself - or better yet, never get chipotle again. Don't accept and order if you can't fulfill it chipotle. You should be ashamed to represent a company with those guidelines - we will never return here, or to any chipotle ever again.
