Workers here are always miserable. Line was to the door with one person doing everyone's orders. When I got up there I asked for a side tortilla which I got no response to, so at the end of my order I asked again and her response was "I heard you the first time". They clearly need new management or a course in leadership when everyone's reviews are saying the same thing.
This location is horrible in service. There is 1 person on the line. And they take atleast 3 to 5 minutes per person to put together a bowl or burrito. On top of that. They can't even wrap a burrito properly. It falls apart or 1/2 the ingredients fall out. There was only 6 people in front of me. And about 8 behind me. But it took me almost 30 minutes just standing in line until I was able to get my order started. All other locations have 2 people on the line. This is a busy location, either get better staff who don't stand there and act dumb, or hire more people. The line is always to the door and someone outside. It should not take this long to just put items in a bowl or a burrito. Also a spider fell into one of the meats. So the line person took out the whole container. And took it to the manager and told her she needs a new batch. The manager had the audacity to just stir around the meat because she couldn't find the spider. And took it back to the front. A few of us in line could see in the back that's what she did. The I told the line person what happend. Atleast the line person did something about it and told the manager that she is not serving this or she will quit and go to corporate to complain. Anyways. This place needs better employees. Ones that actually try to get the line moving.
