Service wasn't bad I visit this place twice I had a good experience the first time. The second time my experience improved the person who got my order ask how can he help I give him the order he apparently was not in a good mood but he did his part then when the second person continue with my order she asked what type of toppings I would like with a friendly manner she finished the order and ask if I need anything to let her know. The cashier asked me if I would like a drink or any chips with a friendly manner. Food flavor wise is really good it has a good taste. I would recommend it.
Just had the worst experience at a chipotle after 20 years as a customer. I always get a chicken burrito with everything on it, and today was no different. However, as I finished paying, I noticed that my burrito hasn't been finished and that the female employee with the glasses who prepared it was now verbally complaining about having to re-wrap my burrito in front of all the staff and customers.
I was very ashamed for having ordered such a large burrito, and immediately felt my stomach sink and lost my appetite. I was very embarrassed. I then requested to return my food and get a refund, which was agreed to.
I am thankful for that, but I will not return to this Chipotle with such a liability like that working on the front line. I hope other people learn to expect such belittling treatment when they order certain items here.