I went to Christian Roy's to get a balayage and I regret it. I worked with Haley, who is a lovely person and gave a great haircut, but the color appointment I had with her was expensive and turned out nothing like the way I had asked for.
Prior to the start of our appointment, I shared some reference photos with Haley about how I’d like the balayage to look. We agreed that the blue would be darker and not the vibrant electric blue when it would be colored, but I still wanted the complete bottom part of my hair to be bleached and dyed (with my natural black hair fading into the blue as shown in the photos).
When I left the salon, this is not the result I had as it looks more like highlights and it still looks mostly black at the bottom.
Immediately after the appointment, I wrote to the salon about getting this fixed either through a refund or another appointment to fix it, free of charge, I was given the run around for a month. They eventually told me I would have to pay for another appointment and that I was not eligible for a refund, as Haley had apparently communicated that it would take several appointments to achieve what I wanted (not true -- if so, I wouldn't be here writing this review and would've had the right expectations). If Haley had communicated that or at least showed me pictures of what she was going to do instead, I may not have done the appointment at all.
This cost me $350, not including tip. I'm ashamed I spent this much for what I got, so I just wanted to offer a word of caution to others (especially if you have dark, long hair like me) about what could happen. I went somewhere else and they were able to do what I wanted for a little less, and I wish I had gone there in the first place.
I had a kid haircut with Emma and I was not happy at all. She looks like she was not very sure what is she doing with hair. I was not happy at all. Thanks to other lady I missed asking her name but she made my 1st trip little worth it,
