Update: management actually promptly reached out to me which caught me by surprise and explained that this is not their normal behavior. They usually would adjust the sugar level to customer’s satisfactory. They refunded me the drinks and said they had spoken to the worker which I very appreciate. Updated my ratings based on the drink quality and interaction with their management.
Been coming to this place for a while now. Drinks are good, but last time I came I was so disappointed with the service. Got a tea with 50% sugar, but it tasted like 100%. I understand different stores have different sweetness standard, but it was not drinkable for me. I asked if they could help me fix the sweetness, they said they could only make it sweeter. I asked to him to pour some drink out and add ice or tea, and he told me he couldn’t do that. Note that the store was not busy at all. Very disappointed and will not be coming back
Small little shop boasting authentic teas from Taiwan.
They have a decent amount of options, and I settled for the Cocoa Crunchy, which I quite enjoyed.
The shop itself is quite small and trendy, but no spot to sit and hang out, just a waiting bench by the wall. More of an order and leave type of place.
Staff seemed friendly, but we ordered through the tablet kiosk.
