Extremely friendly staff. Quick turnover for cleaning the theaters. Eager assistants are ready and willing for any and all questions. Fresh and hot food.
I was a bit disappointed in the seat seat selection in DBox as one of our seats had literally been completely slashed up (and should be removed and replaced or recovered 😕). Those seats are supposed to be comfortable as you are being tossed, left and right, up and down, front and back. That material can destroy some other clothing (like the lycra pants I was wearing) 😡 Makes for an unhappy customer at the end of what's supposed to be an enjoyable experience. PLEASE TAKE NOTE Row J (seats 8,9,10) one of those. Needs immediate attention!!!!
Customer service was lacking — the lady at the register when we purchased our tickets was the only one with an excellent attitude and beautiful smile. The staff at the food area were not helpful..they saw my boyfriend and I looking confused over something and did not offer to help us. 2/5 The screening rooms are clean and seats are comfy —4/5. Please train employees to have better customer service skills, it’s crucial in life. 🙂
Went to a late night screening one time and it was a pretty good experience. I also think that it is cool that they do special event screenings of older films.
I also appreciate the honesty of one employee did tell us that the combos don't save you money on the food combos and that it is just the way the company has them do it.
