Citi | Gotobiz

Their service is just horrible. App never works... Just to make a payment on one of their credit cards is a husstle. There is no customer service at all even before the pandemic they were just horrible.

Manager walks out after teller tells her i need help. Tells her to call citi phone instead. Lack of professionalism. Branch is empty on a monday midday.

Manager at this branch has a lack of empowerment to get the job done!! Per her request, I will Return later today to complete my transaction.

Manager walks out after teller tells her i need help. Tells her to call citi phone instead. Lack of professionalism. Branch is empty on a monday midday.

Manager at this branch has a lack of empowerment to get the job done!! Per her request, I will Return later today to complete my transaction.