My Final Advice16 days agoFrom
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If I could give them less, I would; they constantly book appointments, only to cancel them a month later, a few days before the appointment— PATHETIC! Sick of the no-personality/ apathetic b.s from the front desk, the girls at the scheduling department, too......HORRIBLE!! NO, I am not a spited customer, who got burned once— this is a continuous cycle; and this clinic needs to do workshops for their employees about business etiquette, and customer service! The only thing I will commend are the NURSES!
Laura Chamberlain16 days agoFrom
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I love the staff here. They are always friendly and efficient. I get an infusion every month. The front staff are friendly and the infusion nurses are excellent. They always have a smile, are fantastic at starting my iv, and remember details of past conversations. I love the people here.
Litty Lit16 days agoFrom
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IF I COULD GIVE THIS PLACE ZERO STARS I WOULD!!!! This city of hope is terrible front desk and doctors never get back to me even when they say they will! Wouldn’t recommend it ever !!! They don’t treat their patients like people like treat them as numbers to boost their money income!