Claire's

Quality of service is horrible. I’ve encountered the manager before and she was pleasant but there is another girl here with dark hair that is so rude, unenthusiastic, monotone and just unpleasant. She seems like she hates her job. 2nd time dealing with her. First time I give credit for possibly having a bad day but when it’s continuous there’s something wrong. I bring my two little girls here regularly to get goodies whenever we’re here at the mall but I won’t be returning. Store is a mess and that girl’s attitude is just disgusting and disrespectful. The first time my family and I encountered her we asked about Claire’s online prices versus the store price. We found a few items we wanted but they were less online. When we asked if she could adjust the price she said nope and walked away!?! Then she comes back and we asked why not and she said it’s Claire’s policy. So we asked if f we could order online and pay clip here since that was an option. She said yes but you’ll have to come back in a few hours when we pick it even though we were standing there with the items in our hands. She then walked away again. So then she returns and we ask if there’s a supervisor we can talk to and she says yep and points and walks away again. The manager ended up accommodating us and we left happy. I let that encounter go but today this lady has the same exact attitude. I’m over it.

Miriam was so helpful to me this past weekend. I had been wanting an ear piercing, but hadn’t decided on what kind or where to put it exactly or any of it! She answered all my questions and gave a good recommendation regarding just doing one side first (upper ear) so I could sleep on the other side - genius! Lots of cute stuff in store also. I especially liked the sunglasses section.

Took my niece so we could get our ears pierced together today, we were helped by Lilah and she was fantastic. Professional, friendly, and really took her time to make sure everything was done right. We had a great experience!