Heather Caglea day agoFrom
Was going to get our 6 yr old ears pierced. The store associate wasnt very kid friendly or engaged with our daughter. The first thing she told my daughter was she could come back another day, instead of encouraging words. And she kept repeating it over and over. When she went to clean my daughter's ears, she didnt explain what she was doing and that really freaked her out. From then on she was very resistant to be touched by the associate. The store was packed with only the one worker. She seemed rushed. We chose to leave and not get the piercing done. Also price wasnt that great, $71. Glad we didnt pay it. We should have went to Silver Safari they only charge $40. Best part about the visit to Claire's in the Valley Mall is when we left.
Adam Snowa day agoFrom
I've always loved this Claire's, unfortunately it wasn't a good experience the last time we went in. I am wondering if the management changed. We came in right as one of the two employees was piercing a families ears. No problem right? Well the other worker decided to leave the lady piercing ears hanging, while a line to check out formed out the door.
We were left waiting for half an hour, as there were four children getting their ears pierced at the time. I even knocked on the back room door to ask if she could help us check out. I was told no, and the other lady would be with us. I do not fault the lady piercing ears AT ALL. But the curly haired older woman decided to hide in the back room? Not okay. Just go to silver safari 👍
mongeau1228a day agoFrom
I took my 6 year old daughter to get her ears pierced today and it was a lot more difficult than I intended… She immediately was scared and didn’t want to follow through with it. Bishop and Lauren, who were working were so patient and kind with her. They spent over 30 minutes talking to her and making her feel comfortable. I was completely blown away, by their kindness and professionalism. They really went above and beyond, and I could not have been more grateful. My daughter left with both of her ears pierced and a smile on her face. I will recommend any of her friends to go here and make sure those two amazing women are working. Thank you so much for all your help today you girls rock!!