Working with Randy and Clean Energy Innovators was a breeze! We had quotes from others that were drastically overpriced and felt like just another sale to them. Randy took the time to explain all details and figure out the correct amount of panels we needed for the result we wanted while caring about us as customers. The installation was simple and the crew worked efficiently. We hardly noticed them working, which is huge with four kiddos!

Since installation, Randy has checked in and confirmed all details with the final steps with PSE.

Would recommend Randy and Clean Energy Innovators to anyone!

Clean Energy Innovators excels in professional planning and support of its Generac-based solar backup solutions. From our first contact with the company owner, communication has been exceptional. The proposed system was customized to meet our backup and electrical usage requirements. A detailed engineering and permitting plan was submitted for our review before installation, and our suggestions were incorporated into the plan before final submittal.

The layout of our home was particularly challenging for placement of battery backup since the electric service entrance is at the lower corner of the house furthest from the garage where batteries are normally located. CEI provided great planning support to meet the safety requirements of both the city of Anacortes and the electrical requirements of Washington Labor and Industries. They also went the extra mile to make the equipment installation as neat as possible in our home.

We did encounter some intermittent problems with solar production on one of the solar strings shortly after installation, but the owner of CEI stayed in close contact with us and Generac during the debugging process. The issue turned out to be an intermittent solar panel which was quickly replaced under warranty. CEI stands out from other businesses, when it comes to exceptional customer support.

We are now producing all of our electricity needs and exporting the excess to the grid to be banked for usage during the lower sun winter months. So far, the electric bill is limited to the monthly connection fee, and we expect to make it through the rest of the year in that situation using the banked production.

A feature of the Generac battery backup system that was attractive to us was the modularity of capacity in 3 kWh increments. We have the entry 9 kWh system which could be expanded up to 18 kWh if our electric backup needs should expand in the future. Since our heat and cooking is natural gas, the 9kWh battery will be sufficient for whole-home backup through an overnight power outage. The Generac battery and inverter system has been working well to meet our needs which originally were motivated by a desire for a backup power source. We are happy to have chosen the solar-powered battery backup over a natural-gas powered generator since we get the benefits every day that the sun rises.

We are also very happy to have chosen Clean Energy Innovators as our solar backup provider.