stan kataoka7 months agoFrom
Just returned from a visit to have them diagnose a headlight issue. They're extremely knowledgeable, but more important to me, took a few minutes to explain in fairly simple terms what was going on. It also helped that everyone there was friendly and personable. As it turned out, the problem was a burned-out xenon bulb. It (almost) didn't matter that they fixed it for much less than a dealership would have charged - I really felt confident about their knowledge and that they were being more than reasonable.
Steven Kotlarz8 months agoFrom
I bought Clearwater Lights for my FJR a couple of years ago. Last year, I had a dimmer go bad on me, which I guess is pretty rare. They sent a new one immediately. A couple of weeks ago, my dimmer went bad again when it got wet. I contacted Clearwater, knowing what the issue was. They said I likely overtightened the piece during install, which is possible I suppose. I accepted that it was likely the issue, and then asked about ordering a new part. They said they back up their products, and a new one is on the way. Thank you! My setup is well out of warranty but they are taking care of it, that's good customer service.
B B9 months agoFrom
I recently purchased the Erica lights with slip on covers as well as the Billie brake light. The installation instructions were extremely easy to follow and the entire process took me about 3 hours from start to finish.
The lights are amazingly bright and visible by others on the road for a long distance. The setting options are a welcome addition to conventional auxiliary lighting systems allowing for strobing when needed under varying conditions.I have the right side light aimed slightly at the curb to keep all the merging traffic in check. The desired result of being noticed has been easily achieved with this awesome product.
Thanks Clearwater!
Blake
May 2023: Purchased the Sevina and Bilie Jr. lights for a new 2022 BMW K1600 GTL. Once again, these lights are absolutely gorgeous and provide the next level of safety from all angles!
They are seriously BRIGHT!
I was having some issues with interpreting the install instructions and ended up in a video call that quickly got me back on track - fantastic support - well done Glenn and team 😊
