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Main location100 California St #400 San Francisco California 94111 US(855) 712-7508
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Amenities
Accessibility
Wheelchair accessible entranceWheelchair accessible parking lot
Danger! Beware of this company! They are a scam! They proclaim to be in collaboration with your utility company, but they are not. I signed on with this company, believing that they were the electric supplier. Subsequently, I sold my house and moved to a new state that does not allow Clearway Community Solar energy credits. I believed that when I cancelled my utility agreement, my agreement with Clearway was automatically terminated. When I did try to terminate, I was given unclear information as to how to do so. Instead, they continue to send me outrageous bills with no explanation. They use a third party for customer service, and they are completely unhelpful. They read from a script and can provide no information or help beyond that. I've sent many emails which receive no response. They are now calling me daily demanding money, but will not offer a credible explanation of what the charges are for. I have had a perfect credit score, and this company is threatening to ruin it.
In response to company's reply: None of the details of the contract were explained to me. I was led to believe that the company was collaborating with my utility company, and did not know until one day ago - when I spoke to a representative of the utility company - that the relationship was not as promoted by Clearway. I have made numerous attempts to contact customer service, and have not spoke to anyone who could explain the details of the contract to me.
