Dishonestly managed, would not recommend. Check out Sweat Pilates, much more engaging and better managed, or at least another location.
I signed up for a 3 month contract with this place, having told the manager I was looking forward to challenging higher level classes. The first day of class, I'm told only beginner classes will be offered the first two months. When I expressed concern, I was told I'm 'not being supportive of my Pilates community' (as most of the students who joined when it opened were looking for more beginner classes). While I understand the importance of catering to their students' needs, I myself was being charged quite a lot for something quite different than what I signed up for.
I did my best to be patient and work with the instructors, but after two weeks of classes I found myself bored and unchallenged. When I followed up and asked Danielle to waive my cancellation fee as I felt very misled about the selection of classes, she got quite defensive and didn't seem to think I had much reason to feel bothered, and so I was stuck paying the $100 cancellation fee.
On top of that, soon after joining, she offered me a month of free On-Demand Pilates video streaming while I was away (which seemed nice at the time), without ever disclosing that it would roll over into Auto Pay afterwards. I've since been billed for two months of this. Thanks Danielle!
