Coach

Fashionable American leather-goods brand known for its signature handbags, plus shoes & accessories.

If you buy anything here it is not returnable to any Coach store even with a receipt. I’m stuck with the world’s ugliest purse now since it was a gift and can’t even exchange it. Super unhappy and was the worst gift ever!

Think twice before shopping at this location!

As a frequent travel through SeaTac international and a lover of good handbagoften stop by the Coach store - Recent purchase in September 2021 left me less than satisfied.

Very limited color choices - One would think at a busy international airport more bags in black would be available for immediate purchase!

In need of a small purse to carry my phone, passport and a bit of cash found an ‘ok’ bag for $295 -

Asked sales girl to leave tags on the purse all wrapping etc. - if you’re a purse lover you know when you first buy a purse it’s got protective coverings & ‘filler’ - Needed to put this purse into overcrowded carry-on- had checked two bags already this was last minute impulse purchase!

A bit of distraction from my traveling companion & before I knew it the sales girl had removed every bit of protective packaging!! She didn’t even know about the protective Drawstring pouch that accompanies every coach purchase at a retail store.

Personally like going into stores rather than buying online - but after my experience at this boutique not sure will repeat -

Understand that our staffing shortages everywhere but training someone to just listen to a customers request when they’re spending $300 in 10 minutes should not be that difficult!

Paid the extra to ship a purse for my wifes birthday. Over two weeks and still no sign of a purse, not even an email with a shipment tracking number. Store has no public number and the corporate office cant seem to do anything.