Jennifer Grace Hebel3 days agoFrom
Cold stone is dropping the ball today. We’d been promising our 5 year old coldstone for days. Finally my bf and I had the day off together so we first went to the Daly City one on junipers Serra. Closed. 5yr old melts down. Bf drives us all the way to San Bruno coldstone. Closed. This one at least was nice enough to have a sign that said “closed today”. The one in DC was just straight up dark and we ended up standing around waiting for them to open for 20min (they said they opened at noon, we got there at 1230 and stood outside for another 20min). So frustrated. My poor kid is so sad.
Antonio Lopez3 days agoFrom
This place is horrible. Called 3 times for a cake for someone birthday and they sold my cake to someone else. The problem is that I called 3 times and I went to 5 stores looking for a specific cake and when I got there they sold my cake to someone else and that is why I am leaving this bad review for them. They need better staff at this store that actually speaks English. The woman and man that was there was very unprofessional. They need to hire people that understand the customers.
Ignacio Munguia3 days agoFrom
We were welcome today by an enthusiastic guy, that prepared 3 ice cream at perfection, we have been eating cold stone everywhere in the Bay, but this guy give us the real experience he also make tricks with the spatula and the ingredients.