Worst Catering Experience Ever! Beware All Brides!
Warning all brides!!! Do not hire this company unless you want everything to go wrong. They showed up with one person to do everything. This person was limited on what they could do and stood around and watched my husband do all of the work. They pulled up in the wrong driveway and got their trailer stuck mind you this is 2 hours before the wedding. My husband was yelling at them outside to stop driving and they just kept driving and ignored him until they got stuck on a hill and had no choice but to stop! Meanwhile transmission fluid is leaking from their van. At this point since they brought no staff if my husband didn't help we were not going to have any food for the wedding. Now everything had to be put on hold so we could do their job. My husband had to take his SUV and load everything and unload everything (several trips) very heavy items up the stairs into the house several times while their one person watched since he was limited. It was unreal! We were supposed to be decorating and celebrating 2 hours before the wedding but instead we were doing their job!! It was horrible watching my soon to be husband work this hard before his own wedding! My family and out of town guests also had to help carry all of these heavy items due to the fact they had no staff! I couldn't believe this was happening on my wedding day! Then after moving all of these items some over 100 lbs he had to get their trailer unstuck. The roads were so tight and narrow I couldn't believe the position they put him in!! If my man had not done this they would of had a huge tow bill to get it moved out because they had no staff to do this for them! My husband saved them almost $800.00 plus on a tow bill and took a huge risk on moving their trailer due to the fact they couldn't do it!! Then after the wedding was over my husband had to carry all of their stuff down the stairs with other guests because they didn't have the staff to help with any of it. So instead of me enjoying the wedding with my husband he was working on behalf of the catering service! After the service the following day they realized they forgot some items at the house. They agreed to give us a refund in writing. We drove 40 min to meet them because we also had to finalize some paperwork that got missed. We gave them back the items they left behind then told us they were not going to give us any money back. This company stole a huge amount of money from us and to top it off my husband did their work!! On top of it several of the table runners and tables we couldn't even use due to everything that happened before the wedding but yet they still charged us! I am warning you now to not use this company they are bad news on many levels! To top it off they took all the left over food that we paid for and 5 days later told us to bring containers for the leftover food!! Are these people serious and real!!!! They charged us for tables and chairs we couldn't use due to their mistake, we bailed them out of a huge tow bill, we moved everything for them and did their work and then they took food for at least 15 people with them that we paid for! And they feel they owe us nothing after telling us they would give us a refund!! It's really sad they are going around town screwing people out of money it really makes me sick inside!! And they call themselves some sort of church group!! WOW!!