Command Performance Catering was the catering service that we had to use through our venue and while some aspects were excellent, other aspects were not. The food and service amongst the servers and cook was AMAZING, absolutely spectacular. This being said, the lead caterer has a lack of appropriate bedside manner with clients, lacking flexibility and explanation in a kind, professional way. In addition, my guests sat and waited for dessert while we took our photos, doing nothing for a solid 45 minutes. There is supposed to be a floor lead who didn't think about opening our dessert table as guests were getting restless. In fact, I didn't see a floor lead at all but was told one would be there... In addition, if there wasn't a floor lead, why wasn't the lead caterer taking charge? As I said, in many ways, command performance was great. They didn't think past themselves though, and given that they expect a great deal of money and additional tips for their services, I expect exceptional service.
