Nadine Robertsa month agoFrom
These guys and gal have been fantastic. Vonnie is the best! Her customer service skills exceeded our expectations. Her proactive communication with us and great attention to detail, seemingly taking down every word that came out of my husband's mouth, and passing them on to the mechanic, took away an immense amount of stress (as our experience with Aaron's Marine Service was the exact opposite). The icing on the cake was when Jeff, a very experienced Mechanic, called my husband to give him a detailed rundown of what work exactly they needed to do and what was unnecessary. Dan, another Mechanic, who performed part of the necessary fixes, made contact with us while we were hooking up the boat to the truck and offered his assistance. Then he chatted with my husband about the work he performed. All around a fantastic experience! Thank you CBMS!!!
Dante Rennera month agoFrom
I found the first person in the marine business that delivers what they promise. Vonnie takes care of my boats better than I do. He cares and is fair. Serendipity happened and not only am I a happy customer, but I have a great place to talk shop and get repairs done. If you have a boat and care about it, take it to Commencement Bay Marine Services in Tacoma.
Shelly Prosta month agoFrom
CBMS did a great job working with me and the manufacturer to make the impossible happen. They also took very special care of my boat while pulling out the engines and putting everything back in very good working order. To really understand this you need to know me. I am very obsessive about keeping my boat very clean and nearly scratch free. This fall I had the annual service done on both new drives and everything was in perfect working order!
