Victoria Trevilliana month agoFrom
I have used this company for several years. Each time I call they are always busy, they take my info and NEVER call back. Each time I have to call them again to get an appointment. Monday 9AM I call for service. Lauren takes all my info and will have someone call in minutes. They did not call so I called them today. I finally get Lauren on the phone and she says they are booked. Then she says since it is now Wednesday and raining they are more booked and they don't work in the rain. I went off on her. They do not have the common courtesy to return a call. They are totally incompetent, rude and make me feel like you are bothering them. I own a business and if my employees treated my customers this poorly I would fire them. They are also very expensive (Lauren agreed they are pricey) and my gate equipment was inspected by my electrician and their work is not even up to code. This company is HORRIBLE. Do NOT use them. They do not deserve your time, business or money. Find good merchants and not arrogant, nasty, incompetent businesses.
William Berrya month agoFrom
Replacement overhead door ordered and pre-paid early July 2021. Installed October 25, although delivery to Consolidated was claimed to be first week of October.
After installation of the new door, the old panels were left blocking the driveway for two days. Still not removed as of October 27.
One of the new panels has a 1/2 diameter hole punched in it and needs to be replaced. An unsatisfactory experience altogether..
Kip Fulbecka month agoFrom
This is an update to my older review from a deleted gmail account. My door started making a loud scraping noise less than a year after installation. Levi came and serviced it and it runs smoothly again. They mistakenly billed me for a service visit, but when I called they were polite and waived the fee. Raising my initial review from 2 to 3 stars.
Main location30 S Calle Cesar Chavez Suite A Santa Barbara California 93103 US(805) 965-0539
