Consumer Cellular

There is no customer service at night and if you try to use the website, twice it has come back and said that the temporary password that it sent me was incorrect. When you're lucky enough to get enough signal to make a call, you still have to hope it won't be dropped, the service is by far the worst of any cellular provider that I've used and there's been many, including four Obama phone providers, even at $25 a month it is no bargain

This company is a joke. The representatives take advantage of their elderly customers and many times sell them what they don't need. I was always adjusting accounts of over sold customers paying FAR to much for their plans. Half the calls you receive as a call center employee are angry customers who have phones that won't work, the other 47% is of customers who want adjustments or to use the warranty plan or pay a bill. Don't be fooled, because the company will sucker you into believing you will make all kinds of money in sales but you won't because all of the sales go to the new people in training who have no clue what their doing, don't receive bonuses and often sell the customers something they don't need. You might make a few sales but most likely you will make unnecessary sales. Oh and fyi, the "leaders" will not understand any honest mistake you make, you will be written up over every honest mistake without hesitation and if you dispute anything you will be fired without a second thought. I would give 0 stars of I could. Other companies may cost more but you get what you pay for. Tmobile has always been great for me even though I pay more I would not switch because I always have coverage, never get dropped calls and I talk to a person without holding if I need to make an adjustment. Oh and just so you know, they tell their employees "customer service doesn't mean customer satisfaction". So there you have it, that's consumer cellular in a nutshell.

Affordable, good coverage and friendly customer service.