Julie Mason20 days agoFrom
Ordered a Le Creuset salt cellar 10 days ago. When I did not receive shipping information, I contacted the company 4 times, via website chat, email, and 2 phone calls. I was told I'd get a response as to status of the order, which never happened. Will now ask for refund of item or dispute the charge. Do not order from this store.
Andy Trieu20 days agoFrom
I placed an order in April for a cookware set and it’s finally arrived at their store to be shipped! The All Clad factory shut down, so I can understand the delays. I made a few changes to my order and Kat was very nice and accommodating, even when I contacted her every few weeks for an update on my order. I’d definitely shop here again in the future.
Tori Klaus20 days agoFrom
Originally I was thrilled to find the item I had been searching for on this site. I was so excited I ordered it right away on 12/7/2021. Well since then I have heard absolutely ZERO. I have tried to chat to them via website, email, and phone. I have yet to get a response. I still want the item but I would also like some communication. I am just asking when it will ship? Today is 12/23/2021. This was a gift so it is clear to me that it will not be here for Christmas, and unfortunately the gift was for my mom. Who is an avid cook. I am happy to update this review as I get some response or if I get a response. So far an unhappy customer.
