Overall: 2.3/5 (pick up)
I ordered online then they called to tell me that they were out of oat milk so I had it replaced with soy milk. When I got there, I told them I was here to pick up an online order so they directed me to get in line. When I got there, it was a different girl who told me that online order pick up was in the back. I went to the back and told the guy I was there to pick up my coffee drink. He had to go check with the front since he wasn't sure and the drink wasn't labeled. Terrible pick up experience.
Medium Decaf Truffle Mocha Latte With Soy Milk With Splenda ($5.28): This drink was a hot latte and they didn't have an option to choose iced when ordering online. I didn't like the drink at all. The taste was just off. Wouldn't order here again.
The young ladys are so nice and polite and they remember you after a few times. They take their time to explain every dish. The service is prompt, polite. Restroom clean, accesible. Establishment immaculate.