Nanette K24 days agoFrom
I cannot recommend Steve and his crew highly enough. From start to finish, they went the extra mile. When Steve first came out to give me a bid, it was clear that he was not a salesman, he was the technical person who was actually going to do the work. After removing my old furnace, they saw that the previous installers had left a lot of dusty debris in the air return. Instead of just plunking the new furnace down on top of that, they took the time to vacuum it out. Instead of placing the AC unit directly on the pad, they put it on feet, so that any water or leaves that fall on the unit can drain out of the bottom. They took the time to route the condensate tubing in a way that disguised it for most of the way, instead of doing it the easy way, and leaving it more visible. My utility room, where the furnace is, and the garage, where they did the staging, were cleaner when they left that they were before they started the work. He took care of all of the warranty registrations, and explained everything to me clearly at every step of the way. And it’s not like I paid a premium for all of this. His price was considerably lower than the other 5 bids that I received. So if you want the job done right, if you want to deal with someone with integrity, call Steve at Cost Plus Heating & Air.
Sabina Blizzard24 days agoFrom
We installed a mini split in our attic bedroom and central AC downstairs; Steve and Connie were very patient, answering all my questions and talking through multiple options with me. I appreciate his pragmatism and that he doesn't try to upsell or push more expensive equipment unnecessarily. Despite being very busy during the summer season, he usually answers his cell phone and is gracious about any questions/concerns. I know I will be able to count on him to help if anything malfunctions and for regular maintenance calls. He rebuilt our existing furnace system to accommodate the height for an AC coil, and did a very tidy job. His team (including Mark and Emmanuel) were prompt, professional, and courteous-- using drop cloths throughout the house and cleaning up all refuse and old equipment. I recommend his team to anyone in N Portland looking for quality installation and equipment at a reasonable price.
Daniel Edwards24 days agoFrom
Steve at Cost Plus Heating and Cooling did a fantastic job installing an AC unit at our home in North Portland. We were so happy to support a local Heating and Cooling expert and we are sure to be calling Steve when we have a need again in the future. Thank you!