Kelsey Hamilton2 days agoFrom
Appreciated them putting air in my tires since the stations were all in use, but man… if you’re going to whine & complain about doing it, I would’ve just waited to do it myself. You work at a tire center, what do you expect? Now I know not to bring my car in for anything!
G G2 days agoFrom
One long single file line. Some young white woman cuts everyone and gets expedited service by the older bald white guy. She just needed to pick up her keys , as did I, so who cares. I went behind her and waited, assuming he would help me as well. Nope. After he’s finished with her, He looks me dead in my face and walks away. I politely called to him and he just kept walking away. He heard me, everyone in that tire center heard me. His co worker knew it was wrong because he literally stopped helping the customer he was with and got me my keys. Pretty terrible experience , I’m driving to puyallup next time I need service.
Hieu Nguyen WA2 days agoFrom
Came to get my tires be rotated at my appointment time and date after all my new tires were installed for 5k miles of running. They told me it would take up to an hour. However, 1 hour and 45 minutes later, I did not see them call to inform me, I came to check, and then was told that my car "has not pull in yet and don't know when it can be done". I believe it could take less than 10 minutes for them to work on my tires rotation. I was late to pick up my kid. I walked back to check out the shop and was seeing empty slots inside, and there were workers just standing and enjoying their time. So, I then ask them to give me back my car key with no more waiting for the service. Horrible service.
