Alex Saunders8 days agoFrom
Would not recommend
Refused warranty repair
Manager needs to be let go
Jessie Rohrig8 days agoFrom
Bummed. Made a special trip to see glasses but it was roped off so I couldn’t look. Says it was open for another 80 minutes according to Google. Person was unwilling to make eye contact.
Jenni Bauman-qian8 days agoFrom
I've been a Costco member for over 10 years and have been coming to Costco Optical for my glasses for years. In 2022, I got some long covid symptoms that affected my vision, which required several prescription changes back to back. Everyone has gone above and beyond for me, especially Molly, Anju, Sandra and Brandi! They have been so accommodating and so kind towards me. Covid hasn't made my life easy, but I am grateful to have the Costco optical team on my side. Thank you, Costco, for having such an excellent team of people who treat others with compassion and respect. I honestly can't see myself not being a member for the rest of my life.