Brandona month agoFrom
I've never had a problem with Costco until someone hit my car in the parking lot and took off. Come to find out they have American Family Connect insurance. Owned by Costco. They hit my Tesla and then ruined my resell value on my car. I got $3500 for $9000 worth of damage. I will not be renewing my membership at Costco. Thanks for selling trash cut rate insurance. There are too many people in the parking lot and it is a zoo at this location.
NewYork ToyExchangea month agoFrom
Super sarcastic, rude and hung up on me. Administrative staff.I asked how long the pizza line might be. She laughed and said I have no idea. So I said well I will have to go somewhere else since you can’t give me any idea. She said in a “ Super Cheery voice have a great day” like she couldn’t care less, and hung up on me. I called back and spoke to manager Mike Valle he apologized, took care of the issue personally, and I feel 100% satisfaction. Thank you Mike for being Awesome!!
Ramon & Claudia Alvarez2 months agoFrom
I came in to return a pack of pants that had the wrong label after waiting for over 35 min I went in to see why the line was not getting anywhere! Most people in line were irritated seen a customer that was returning a speaker been I’m there for most of the time we waited..I went inside since the line was still long and asked to speak to a manager. I waited a few min and did not come so I went back outside mean time the manager comes to a register and takes a customer she then goes back to drop what ever the previous customer returned and stays there just taking to an other employee like if no customers are waiting her name is Silvia I just could not people Costco allows these people to just chit chat when the line is almost to the parking lot. She then took me and I told her how could she just be taking seen the line she said they had something important to talk, I could tell she just did not care for the customers taking her little time to go back and forth. I love Costco this is my second time visiting this store and I know it’s a busi store but when employees ignore the customers time it’s very upsetting..
Main location14555 Valley Center Dr Victorville California 92395 US(760) 524-9904Loading...
