4 stars = enthusiastic review
After Northgate Cleaners, I wasn’t so eager to try another dry cleaner. Additionally, the row of stores Cotton Cleaners & Tailors is in is a little sketch, tbh. But I finally decided I’d stalled long enough. The cleaners was a little small when I walked in. There was a woman with a kindly aspect at a sewing machine to the side of the door and a gentleman hanging clothes further into the store, both working quietly. The woman stopped working shortly after I arrived and went around to the counter. Influenced by the calm atmosphere, I politely showed her my items. A wrinkled silk blouse (I think she gave a little appreciative murmur), an old wool sweater with some long-crusted trace of food on the cuff, and a merino wool sweater I wear to work.
Showing her the work sweater, I took a moment to explain that the badge I wore had a rough clip on the side. When I had worn it around my neck the friction had caused some noticeable pilling over the breastbone, and I asked her if there was anything she could do. The woman disappeared briefly and came back with a device in her hand. (It looked a little like a hybrid between a Clarisonic face brush and a men’s electric razor.) She turned on the device and, with my sweater spread on the counter, brushed at the pilling so delicately I couldn’t detect any change at first. After a while I saw just a little of the pilling come away, and the woman checked with me to see if this met with my satisfaction. I was quite excited (truthfully, the pilling that had developed on my sweaters had been bothering me like a toothache) and responded in the affirmative. I gave my name and number, was informed I could pick up the clothing in less than a week and would pay at that time.
Circumstances caused me to pick up my clothing a day late, but I was eager to see how they turned out. Everything was clean and pressed, and my work sweater was smooth like new. Altogether, I paid $28, and quite happily. I’ve taken more clothes there and will pick them up in a few days.
Drop-off and pickup are easy, the people at the store (though I guess I’ve only interacted with one person so far) are attentive and pleasant, the atmosphere is calm and cozy, and the price is affordable. I really like this place!