Allen Eamesa month agoFrom
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We hired Robert to remodel the basement area of our family's forever home. We have 2 young children and we shared with Robert how we wanted him to help us add some additional rooms and bathrooms in the basement area. The quality of work was terrible as the concrete pour resulted in floor that is not smooth and uneven by as much as 2". When the plumber asked for the tub area to be leveled, he proceeded to buy self leveling concrete with rocks in it; dumped it which created a 'hill' that protrude above the surrounding area by greater than 1.5". He destroyed the zone control for our HVAC system by not protecting existing systems in the demo process. He 'skimped' on all aspects of work, most notably, on the framing - even his workers complained that he wouldn't buy them screws and support brackets for the framing and support beam. Most of the framing he did construct was tacked together by only one screw/nail on the top and bottom. I could take my hand and spin the 2x4 by turning my wrist. He damaged the retaining wall on the front of our property backing his truck in. Even some of the tools I had in the basement area went missing. All this said, it became apparent we had to excuse Robert. On the day I gave him notice, he quickly collected all his tools and equipment, but then attempted to exit without taking his trash and threw broken glass in our back yard. In fairness, after I called him on his behavior, he picked up the trash and glass. In the end, he effectively walked away with over $5,000 of our money from services he never provided. Lastly, I just found out he never paid the plumber, who is now hinting at putting a lien on my family's home (we paid Robert for these services even before they were performed). Unfortunately, Robert lacks the moral compass, pride of worksmanship and maturity to manage any project. I'd strongly recommend protecting your family by pursuing other avenues to get it done than using Coultas General Contracting. It's worth noting, I enjoyed speaking to all of his employees as they all are friendly, hardworking people. It's unfortunate they're bound by the business owner, Robert. Thank you for reading my write up and I hope you have success in your project.
C Hughesa month agoFrom
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Hired him to paint/stain cedar siding on our 3 story house, after having a hard time (a couple of years ago) to even find someone who would quote the job. Unprofessional is the best I can say. WAY over-budget, took a year+, unreliable, kept adding more materials and time, crew were not trained, he let workers go up on a ladder 30' without roping them, instead of using scaffolding; workers didn't show up some days; one time they illegally got into our house while we were gone to get to the circuit panel then left the house unlocked. Ruined our lawn then complained that they spent $800 (a pittance compared to what we paid them) to reseed it. Left messes all around the house. Looking back we regret not firing them in the middle of the job. 2 years later we are having someone else come in to fix seals around a window to stop a rain leak. There's more but this is enough for now.
CainamZiggya month agoFrom
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This is the short version of this story. I hired Coultas to build a detached garage. I put a $10,900 deposit down, with the promise that it would be completed within 4 months. After closer to 7 months and several phone calls, I FINALLY got him to produce a set of plans. The problem was that the building in the plans would absolutely not fit on the property space. The response was basically that they would just build the garage whatever size would fit. Yea, and the building inspector would never have a problem with a structure not matching the plans submitted for permits, right? I fired him after that.
7 months of getting a complete runaround, the only thing I had to show for it was an unusable set of blueprints, a bare spot in my driveway that should have a garage in it, and a massive headache . I requested a refund. Never got a dime back. Spoke to a lawyer, and he basically said that after his fees plus time and trouble it wouldn'the be worth the effort of going to court. Amazing that you can get in more trouble stealing a candy bar from 7-Eleven than fraud for over $10,000.