Very dissatisfied. I signed over my M1 Garand on consignment (15% fee) a few months ago. Had an offer for $100 below what I wanted. The owner called and left a message. I called the shop back within 30 minutes and no answer, so I called the sales desk. Whoever answered said he hadn't heard of the offer, but would pass on my acecptance of it. I called back 2 days later asking the status of the offer, and again, no one had heard of it. The owner had gone on a 4 day Harley ride immediately after leaving me the initial voicemail and not informed anyone at his shop that there was a pending offer on my consigned rifle. I called back 5 days after the offer and talked to the owner. He said since the customer had so long to think about it that he had backed out. THANKS FOR LETTING ME KNOW.

I got an offer on it on my own for what I wanted. Had to pay $25 to remove it from consignment, oh well. I got a hold on the background check (not their fault) for my own rifle, but they said they'd call me if it came through before the 5 days. I called 2 days later and they said still waiting. I went in once the 5 day hold expired to pick it up and the clerk said it had been approved for pickup the second day, but they couldn't call me as they didn't have my phone number. MY PHONE NUMBER WAS ON AT LEAST 3 DOCUMENTS I SIGNED THERE, AND THEY HAD ALREADY CALLED ME TWICE BEFORE.

Bottom line: communication there SUCKS. Don't expect them to do anything except the minimum. I used to shop there all the time, but now I refuse to even buy a $5 rifle sling from them.