louie galitan20 days agoFrom
It took 2 months to get my car repaired, they had gotten the wrong part in and they also forgot to put in a part. My dealership noticed loose nuts where they repaired the car and the alignment was off.
They hardly ever communicate or update you on anything and you have to call for any of it.
Would not recommend
Ike Jockers20 days agoFrom
Picked my car up after getting some body work done. My two passenger windows don’t work anymore and my car door lock doesn’t work anymore. When I brought this up to the staff they said “Well it’s an old car” (FYI it’s an 06). So if your car is older then 2006 don’t expect everything to work after! I truly wish I hadn’t got my car fixed at all. I would rather have kept the small dent on my car than not have working windows anymore. Do not use Crash Champions! There are enough and better options out there people.
Gina Chu20 days agoFrom
My car got hit May 2023. 6 visits later and a $300 charge due to the incompetence of the manager, my car FINALLY got fixed at a different shop. From May - Aug my car was in this shop and the painter had the audacity to call my husband a perfectionist when he could not paint it properly. We had the same issues 3x over, 2 different painters, and the incompetent manager arguing that a piece of dust was a rock chip without even verifying as we were pointing it out in front of him. They said they replaced my headlight, they didn't. They said they replaced a bracket, they didn't. They mounted my bumper on incorrectly, and broke a bracket, and then had to reorder it. The last straw was when they didn't pop my fog light trim on properly and it flew off while I was driving on a week they convinced us to take the car home. I am hoping the insurance will charge this shop for every single penny that was wasted. $5k of damages, 4 rental cars, 4 months of wasted time, and I will NEVER recommend this shop to anyone. If you use this shop, please double and triple check your vehicle before you take it home.
