Initially I was excited to visit a local business to get my septum pierced. I saw online that it was LGBTQ+ friendly and was excited too! that changed when I entered the building. The person who took my call was kind over the phone! Nathan I think his name was, but when I entered the building it didn't feel friendly at all. The employees all felt just annoyed to even be there. I don't expect employees to be jumping for joy of course, but they all genuinely looked angry at the prospect of even having to sit in the shop.
It was LGBTQ+ safe, but definitely not friendly. When I was taken back to get my piercing done, the woman who pierced my nose cut me off in conversation a lot, from the other reviews I read based off of what i remember from her, I think it was Hope.
The piercing itself didn't go well at all. She didn't pierce the sweet spot and told me, like she seems to tell everyone else, that I don't have the right anatomy for it. she pierced the very bottom of my nose, it was extremely painful and it was definitely not supposed to go there. the resistance made her have to push my head against the direction of the needle, I heard a crunching noise. I told her I thought she hit cartilage, she cut me off and said "if I hit cartilage you would KNOW" she also forgot to bend the ring.
I walked out of the shop extremely disoriented and sick. Months went by and it never healed properly, despite cleaning it and refusing to mess with it. Eventually I went to have it taken out at the Yakima mall. The girl there was such a sweetheart, if you need a piercing done or removed, go there instead. She took one look at my piercing and muttered "oh, oh my god NO."
She was very friendly and LGBTQ+ safe, if i remember on her card her name was Rose! She removed it, and it was a HASSLE. She was an absolute sweetheart and made me feel not just safe, but comfortable too.
Do not pass up the mall for this place, the person I met at the mall to take my botched septum out was infinitely kinder and did a much better job. And they do it for much cheaper. I want to believe it was just a bad day, but reading all the other reviews like mine, it wasn't, this is just average protocol for this place, which was really saddening.
If you don't want to do piercings you don't have to, why treat your customers like garbage for asking for something you advertise? I feel so much better now that the septum is removed, but sometimes my nose still stings in that same place even though it's been over a year. The third picture demonstrates where the septum should be, and that I do have the right anatomy for it. The first two are where the piercing ended up being
