We are on embarking on our second remodel with CRD. The first project involved raising the house and an ADU in the basement. It was a huge undertaking and long process from design to wrapping up constructions. We felt we came to know many of the CRD team. What most impressed our family was how smoothly the communication with CRD went; this is followed very closely by their stellar work. Their designers and craftsman worked hard to preserve the character of the house. We can hardly remember what the house was like before.
This time around, we are having a bathroom updated through their "home services" team. It's a much smaller project, yet the communication has been great. We feel equally confident in our choice of CRD and are looking forward to someday soon, having a much nicer bathroom.
We selected CRD for a $500K project to dig out a half basement, add two bedrooms and a laundry room, and unify it with the existing finished space. The project included additional complexity in moving the entire home onto a heat pump, rebuilding the deck (which had to be dismantled for the dig-out), and putting everything else back the way it was. We knew early on that we wanted the integration advantages of a design + build firm and we chose CRD over two other competitors for several reasons 1) they are large enough to have all of the essential design + build services in-house 2) their portfolio included experience with this type of project and 3) their processes for the critical design and estimating phases are rigorous and mature.
From kick-off to finish, the project took about a year. Perhaps the most extraordinary aspect of it all was that we continued to live in the house the whole time. We watched up close every day, got to know the staff, and learned a couple important things about CRD along the way: 1) they are staffed to the gills with terrific human beings who are tremendously skilled, go the extra mile, and can handle curveballs and 2) from an industry standpoint, they have an excellent reputation that allows them to cherry-pick a roster of literally the best subcontractors in the region. Every aspect of the work product was top-notch.
Our end result was a beautifully transformed home that is vastly more livable for our family, and a project that, while expensive, met all of our requirements, and came in on budget and on time. I would not hesitate for a moment to engage CRD again for a future remodel.