Janja dlion25 days agoFrom
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My phone number got suspended(because I put my sim card in an old cricket phone and when I placed it back on my iphone it won’t work)....went to this place to get it fixed. They told me the only way I can get unsuspended is to buy a 5G phone??? SERIOUSLY!? I left frustrated and ready to go to another carrier! I called customer service and they got it all fixed! I like Cricket and their online customer service but not this Cricket store in Moses Lake! Like what the other review said just call their customer service online because this one is a joke.
Leslie Farias25 days agoFrom
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Do not activate your phone here! The SIM card is $9.99 but they tell you it’s $35 and add accessories to charge you extra plus the activation fee $25!! And when you want to return the accessories they added they don’t allow you to! It’s a scam what their doing. I even spoke to the manager and told her so and all she would say is that’s the way the owner of the store wants us to do it! Just go to Walmart or target and buy the chip for $9.99, activate online or with customer service. This place is a joke!
Luis Galvan25 days agoFrom
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Bad services she setup my appoiment today at 6 pm for buy my new celular phone and when coming at 5:50 she tell me im close at 6:00 pm beacuse the owner change the schudle and im driving 45 minutes to cricket in moses lake so definetly don't recommend this store. I give 0 star and is in two time about 6 months later the same problem.Visit diffrent store it was supposed to close at 7:00pm and it closed at 6:00pm and my real name is Abel Rivera