Jacobo Leyvaa month agoFrom
I just left the criket store and the person who attends is called tb!! He was not kind enough to serve me! First he left me standing for about 5 minutes because he was busy, then he treated me very rudely and couldn't tell me the prices of the phones! I have always liked the service of this store but the truth is that I had a bad experience with this person, Tyler.
gvanessa kenona month agoFrom
Kayla provided me the BEST customer experience I've had in a long time from any retailer. And I'm big on customer service. Knowledgeable, friendly, and gave me a few resources on my next step for what to do with my old phone. I have only been in that location twice, but she wasn't the Manager when I had my first visit, and it was good nor bad, but this second time was really awesome. I will recommend to my fiends when they ask for a good phone carrier, I have been very happy with Cricket for some years now.
Judy Beaudettea month agoFrom
Highly recommend speaking with Kayla at the Seattle store if you have any issues with your phone. Knowledgeable and professional!! I bought/activated my phone at a different Cricket store, but called the Seattle store three separate times [in one day!!] for follow up issues. Each time I got a professional answer and 2x Kayla answered the phone and solved both of my issues -- and I hadn't even purchased my phone at their store! I so appreciated their help and professionalism.
